Terms & Conditions

Welcome to BengalSaree.com. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General Information

BengalSaree.com is an online platform that sells sarees, bed-linen and related products. These Terms govern your use of our website, services, and purchases.

By using our website, you confirm that you are at least 18 years old or using the site under the supervision of a parent or legal guardian.

2. Use of Website

You agree not to use this website for any unlawful purpose. You may not:

• Copy, distribute, or modify any content without permission.
• Upload malicious files, viruses, or harmful scripts.
• Attempt to access secured areas of the website without authorization.
• Misuse product images, descriptions, or branding.

3. Product Information

We strive to display product images, colors, and descriptions accurately. However:

• Actual colors may vary depending on lighting and screen settings.
• Handmade items may have slight variations.
• Measurements may vary slightly due to stitching processes.

We reserve the right to update or modify product details without prior notice.

4. Pricing & Payments

• All prices listed on the website are in Indian Rupees (INR).
• We reserve the right to change prices at any time.
• Orders will be processed only after successful payment.
• Accepted payment methods include UPI, Credit/Debit Cards, Net Banking, Wallets, and other payment gateways listed during checkout.

In case of pricing errors, we may cancel the order and issue a full refund.

5. Order Confirmation & Cancellation

6. Shipping & Delivery

• We ship across India through reliable courier partners.
• Delivery timelines vary by location (typically 3–10 working days).
• Delays may occur due to logistics, weather, or unforeseen circumstances.

Any shipping delay caused by the courier is beyond our control, but we will assist in tracking and resolving issues.

7. Return, Exchange & Refund Policy

Please refer to our Return & Refund Policy page for full details.

General guidelines:

• Returns are accepted only for damaged or defective products.
• Unboxing video is required for any damage claim.
• Items must be unused, unwashed, and in original packaging.
• Refunds will be processed to the original payment method within 5–7 working days after approval.
• A ₹80 return handling fee will be deducted from your refund amount for every approved return. This fee covers return pickup, handling, and processing.

8. Intellectual Property

All content on BengalSaree.com—including images, logos, text, product designs, and graphics—is our intellectual property.
Unauthorized use, reproduction, or distribution is strictly prohibited.

9. Privacy Policy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your data.

10. Third-Party Links

Our website may include links to third-party sites.
We are not responsible for:

• Their content
• Their privacy practices
• Any loss or damages arising from accessing them

11. Limitation of Liability

We are not liable for:

• Any indirect or consequential damages
• Loss of data, profit, or business
• Issues arising from misuse of our products or website

Our maximum liability is limited to the amount paid for the product purchased.

12. Indemnification

You agree to indemnify and hold BengalSaree.com harmless from:

• Claims
• Liabilities
• Damages
• Losses
  arising from your violation of these Terms or misuse of the website.

13. Changes to Terms & Conditions

We may update or modify these Terms at any time.
Continued use of the website means you accept the updated Terms.

14. Contact Information

For questions or concerns regarding these Terms & Conditions, please contact us at:

📩 Email: promit.2014@gmail.com
📞 Phone: 9739420125/9650997740
📍 Address: nadikul road, nimta, kolkata-49